How Do You Handle the Money Talk?
Whichever result you got / Whatever type of communicator you are, avoiding cost conversations completely could be detrimental to overall pet well-being. Regardless of your approach, active listening, empathy, and clear communication are key. Remember that discussing costs is an essential part of providing comprehensive care.
In a recent study published in JAVMA, 60 clinicians and 909 pet owners from 55 clinics were surveyed. Read the research summary here.